One Last Try – Registry of Deeds IT staff

May 5, 2022
Dear Registry Users and Citizens,
           Re:      One Last Try – Registry of Deeds IT staff
Attached is a video of a recent April interview (view video) outlining why the Norfolk Registry of Deeds should keep its 2 person on-site direct report Registry IT Department. Sometimes “a picture is worth a 1,000 words” given all that has been written about this matter. State Law has provided funds to pay for all Registry IT positions in an IT Department that has been in existence for over 35 years at the Norfolk Registry of Deeds. The on-site Registry IT staff must be kept.
On May 4, 2022 Commissioners Peter Collins and Joseph Shea in a 2 to 1 vote eliminated all Registry IT positions out of the Registry Budget. This is reckless. It is unprecedented not to have on-site Registry IT services. The Registry, its  staff and those that the Registry serves are being targeted by a full scale dismantling of the Registry of Deeds on-site direct report IT support.
You can help stop the reckless and poor decisions with too many possible bad outcomes by contacting the Norfolk County Advisory Board members (NCAB contact list). Please let these representatives know to keep the direct report Registry IT staff when they vote on May 11, 2022. Also, please contact members of the Finance Committee of the Advisory Board from Avon, Plainville, Randolph, Milton and Brookline who will be voting a recommendation to the whole Advisory Board.
Professional Registry staff, Registry users and citizens who have supported the need for on-site Registry IT professionals are NOT being listened to by County Commissioners Collins and Shea. Why would these Norfolk County Commissioners oppose their paid consultant Mark Abrahams answering deposition questions and their attorney write as one of the reasons that is could cause “embarrassment”? For who? The two county commissioners – Collins and Shea – who voted as they did? For all county decision makers who influenced the IT review, actions and reports with the goal to dismantle the direct report Registry IT Department? This is what you Registry supporters are up against but we all must keep “fighting the fight.”
The attached is a letter from Attorney James McKenzie that says it all (click here). This is just a sample of the support the Registry of Deeds has received since the 2 to 1 Norfolk County Commissioner vote going back nearly a year to June 30, 2021 to not have a Registry CIO. Was this the plan all along to not have any Registry IT professionals in the Registry IT Budget? On behalf of myself, the Registry staff and all who depend on the Registry of Deeds including homeowners I want to thank you for your kind words and support that has been given throughout this whole unfortunate matter.
Sincerely yours,
William P. O’Donnell, Register of Deeds
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The Norfolk County Registry of Deeds is located at 649 High Street in Dedham. The Registry is a resource for homeowners, title examiners, mortgage lenders, municipalities and others with a need for secure, accurate, accessible land record information. All land record research information can be found on the Registry’s website Residents in need of assistance can contact the Registry of Deeds Customer Service Center via telephone at (781) 461-6101, or email us at [email protected].
phone: 781-461-6116

The Norfolk County Registry of Deeds will be closed on Thursday, July 4th in celebration of Independence Day. We are open Friday, July 5th.

The Norfolk County Registry of Deeds is closed Today, July 4th in celebration of Independence Day. We are open Friday, July 5th.