Mortgage Loans Information

Register O’Donnell Announces Information About Mortgage Loans

Norfolk County Register of Deeds William P. O’Donnell and Attorney General Maura Healey are providing resource information to all of the residents of Norfolk County who may have questions regarding their mortgage loans.

This resource information form answers a variety of questions regarding who services the mortgage, who owns the mortgage, was a document relating to the property robo-signed and what can be done. The form also provides information and resources for individuals struggling to pay or who cannot pay the mortgage and where to get help.

Register O’Donnell said, “I sincerely appreciate Attorney General Healey’s efforts in working with the Registers of Deeds of the Commonwealth. I am grateful to her and her staff for providing us with this important information regarding mortgage loans.”

Information Regarding Mortgage Loan (Downloadable PDF)

This form is also available at the Registry of Deeds’ Customer Service Center, which can be reached at : 781-461-6101.

The Registry is open on Friday, November 28th.

The Registry of Deeds is closed today, Thursday, November 27th in observance of Thanksgiving. The Registry will be open on Friday, November 28th.

The Registry of Deeds will be closed in observance of Thanksgiving, Thursday, November 27th. The Registry will be open on Friday, November 28th.

Click here to read an article about the closing of the Registry of Deeds Disaster Recovery Office in Dedham, published in December 2024 by The Quincy Sun. Click here to read an article about the lack of an occupancy permit to use the relocated Disaster Recovery Office published in October 2025 by The Dedham Times.

The Norfolk County Registry of Deeds is closed today, Thursday, January 1, 2025, in observance of New Year's Day. Happy New Year's Everyone!

The Norfolk County Registry of Deeds will be closed Thursday, January 1, 2026, in observance of New Year's Day.

The Norfolk County Registry of Deeds is closed, Today, December 25, 2025, in observance of the Christmas holiday. 

Out of an abundance of caution for the wellbeing of Registry Staff and Patrons, the Norfolk County Registry of Deeds is closed today, Monday, January 26, 2026, due to a severe winter storm.

The Registry will be closed Thursday, December 25, 2025, in observance of the Christmas holiday. 

The Norfolk County Registry of Deeds is closed today, January 19, 2026, in observance of Martin Luther King Jr. Day.

The Norfolk County Registry of Deeds will be closed on Monday, January 19, 2026, in observance of Martin Luther King Jr. Day.