Norfolk County Register of Deeds William P. O’Donnell and Attorney General Maura Healey are providing resource information to all of the residents of Norfolk County who may have questions regarding their mortgage loans.
This resource information form answers a variety of questions regarding who services the mortgage, who owns the mortgage, was a document relating to the property robo-signed and what can be done. The form also provides information and resources for individuals struggling to pay or who cannot pay the mortgage and where to get help.
Register O’Donnell said, “I sincerely appreciate Attorney General Healey’s efforts in working with the Registers of Deeds of the Commonwealth. I am grateful to her and her staff for providing us with this important information regarding mortgage loans.”
Information Regarding Mortgage Loan (Downloadable PDF)
This form is also available at the Registry of Deeds’ Customer Service Center, which can be reached at : 781-461-6101.
The Registry of Deeds will be closed in observance of Thanksgiving, Thursday, November 27th. The Registry will be open on Friday, November 28th.
The Registry of Deeds is closed today, Thursday, November 27th in observance of Thanksgiving. The Registry will be open on Friday, November 28th.
Click here to read an article about the closing of the Registry of Deeds Disaster Recovery Office in Dedham, published in December 2024 by The Quincy Sun. Click here to read an article about the lack of an occupancy permit to use the relocated Disaster Recovery Office published in October 2025 by The Dedham Times.
Click here to see: An IT Rebuttal that Aired on Quincy Access Television. Click this link to view: An Extended Registry IT Technology Rebuttal to County Commissioners-December 8, 2021
Click here to watch a five-minute video of the Plymouth County and Norfolk County Registers of Deeds testifying on HB3971. Or click here for Written Testimony and Reasons to Support HB3971 (An Act directing a study on the feasibility of placing registries of deeds for county government that have not been abolished under the oversight of the secretary of the commonwealth).